Democratic Services Manager

Salary: Grade 12, £45,859 – £49,427 per annum.
37 hours per week
Closing Date 30th August 2021

Your role:

As Democratic Services Manager you will have overall responsibility for the Democratic Services and Mayoral functions.

You will have responsibility for the provision of support to Elected Members in carrying out their roles including the Mayor and Leader of the Council. You will have responsibility for the provision of committees and panels providing independent advice to Elected Members and officers.

You will identify and lead on new innovative ways of working to the Council’s Digital Strategy alongside the implementation of the Deal 2030 and keep abreast of new legislation, national and strategies governing the democratic function.

You will be responsible for providing leadership to a team of Democratic Services professionals and for the development of a client care culture which places a strong emphasis on collaborative working and shared goals.

About you:

You will have a professional level qualification such as Association of Democratic Services Officers (ADSO) Diploma or equivalent or can demonstrate a significant similar level of knowledge, skills and experience relevant to the role gained within local or national government.

You will be an enthusiastic, highly motivated and professional individual who has significant experience of providing complex advice , assistance and guidance to Elected Members , Committees , and officers when making decisions. You will have a detailed understanding of a Council’s decision making process including its committee structure and function.

You will need to have experience of handling a personally handling a range of democratic and governance issues, assisting on Corporate and GMCA Regional initiatives within your area of responsibility.

You will need to engage, inspire and care to achieve service developments, transformation and a culture of continuous improvement.

You will need to have experience of work allocation, management of caseloads across a team ensuring that performance, efficiency and client care targets are delivered

About us:

Wigan Council has been voted ‘Council of the Year’ at the 2019 LGC Awards and has recently published The Deal 2030, our ambitious plan for our borough. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or ‘unbroken’ between the supporting organisations.

Our dedicated in-house Democratic Services team provides high quality advice and support to Senior Leaders, Elected Members, Council Officers, partner organisations and other key stakeholders across the public and private sector on a range of democratic matters.

We aim to offer services which are good value for money, innovative in their approach and delivery, risk aware not risk averse and open to doing things differently. We adopt a collaborative approach with all our stakeholders ensuring we are embedded in all their processes and decision making.

We are committed to the continuous professional development of our staff which includes the payment of professional fees, a wide range of training opportunities and potential for management development.

As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits.

Covid Safe

Wigan Council are proud to be a Covid safe organisation. For some of this role you will be required to work from home and connect with your team and others virtually. However, there may be occasions where you are required to go into a council building to carry out part of your role. The health and wellbeing of our staff is of utmost importance to us and if you are required to use a council building, a risk assessment will be conducted beforehand and the appropriate safety measures put in place.

For further information, please contact Janet Davies on 01942 827028 or email

To view the details relating to this position, please click the links below:

Job Specification
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Interview date: Week Commencing Monday 13 September 2021

Interviews will be held remotely

Find out more about working for Wigan

This position is politically restricted